Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days after payment is confirmed.
Shipping Time
Once shipped, orders typically arrive within 6–12 business days.
Please note that business days exclude weekends and public holidays. Delivery times are estimates and may vary due to carrier delays, customs processing, local delivery conditions, or other factors outside our control.
Shipping Rates
Free shipping on orders over $90.
Orders under $90: shipping rates are calculated at checkout.
Tracking
Once your order has shipped, you will receive a tracking number by email. You can use this tracking number to monitor your shipment’s progress.
Shipping Origin
Orders are shipped from China using international logistics carriers.
Customs, Duties & Taxes
Orders are shipped with duties and taxes included for supported destinations.
The price paid at checkout includes applicable import duties and taxes, so customers should not receive surprise customs charges at delivery.
If you receive an unexpected customs, duties, or tax charge at delivery, please contact us at support@vedinsphere.com with your order number and proof of the charge.
Delivery Issues
Please make sure your shipping address is accurate before placing an order.
VedinSphere is not responsible for delays or delivery issues caused by incorrect or incomplete address information, carrier delays, customs processing, failed delivery attempts, or events outside our control.
If your tracking shows an issue, please contact us and we will do our best to help.
Questions?
Contact us at support@vedinsphere.com